Privacy Policy

Please read the following to learn more about our privacy policy. By using our website, you expressly give us your consent to use and disclose the information provided by you. If you do not agree to the terms, you are requested not to use or access our website. You warrant that you are not suffering from any of disqualifications and or legally barred to use the program by any law/authority/agency/governmental body. Company reserves the right to update the TOU at any time without notice to you

What Type Of information we collect?

Personal information collected by us may include: Name, postal address, phone number, e-mail address, educational details, PAN No, Aadhar No and Bank A/c details. We may also collect information about you but not limited to such as:.
  • If you create an account – your username, password, and other demographic information that you provide.
  • If you take a survey or interact with us in various other ways – demographics information that you provide and information about subjects that may interest you.
  • If you connect your account to another service such as LinkedIn or Twitter, the other service may send us your registration or profile information on that service that you authorize. This information enables cross-platform data sharing to improve your user experience.

Use of your personal information

This policy covers how Pragati Capitals treats personal information that Pragati Capitals collects and receives, including information related to your past use of any products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, aadhar details, PAN card, KYC details, Bank Details etc and that is not otherwise publicly available.

Information collection and use

Pragati Capitals collects personal information when you visit/use/register with Pragati Capitals , when you use displayed products or services, when you visit Pragati Capitals pages or the pages of certain Pragati Capitals partners, affiliates, group companies and when you enter promotions or sweepstakes. Pragati Capitals may combine information about you that we have with information we obtain from business partners or other companies.
When you register, we may ask for information such as your name, email address, birth date, gender, postal code, occupation, industry, and personal interests. For some financial products and services, if offered, we might also ask for your address and information about your assets. If User transacts on the Site, we may collect additional Personal Information about your transactions. When you browse/ use/register/sign in Pragati Capitals , you are not anonymous to us.
Pragati Capitals automatically receives and records information from your computer and browser, including your IP address, Pragati Capitals cookie information, software and hardware attributes, and the page you request.
In addition, when you use Pragati Capitals services, you may choose to make some of your personal information public. If you post personal information online that is accessible to the public, Pragati Capitals will not be responsible for the use or misuse of such information.
Pragati Capitals uses information for the following general purposes: to customise the advertising and content you see/view fulfil your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients. Pragati Capitals is not responsible for the accuracy, completeness, veracity nor reliability of any content, products or services which may be accessed Pragati Capitals will not be liable for any loss or damage arising out of the same.

Eligibility criteria

Pragati Capitals does not contact individuals under age 18 about special offers or for marketing Purposes without an adult’s permission. The usage of its services are not available to persons under the age of 18 or to anyone previously barred/suspended/ removed from using Pragati Capitals . If you are under the age of eighteen (18) you are prohibited to use Pragati Capitals .
By accepting these Terms or by otherwise using the Services or the Site, You represent that You are at least 18 years of age and has not been previously suspended/barred/removed from using Pragati Capitals . Further you represent and warrant that you have the right, authority, capacity and competent to enter into this Agreement and to abide by all of the terms and conditions of the same. You shall not impersonate any person or entity, or falsely state or otherwise misrepresent identity, age or affiliation with any person or entity.

Sharing your personal information

Pragati Capitals does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
We provide the information to trusted partners who work on behalf of or with Pragati Capitals under confidentiality agreements. These companies may use your personal information to help Pragati Capitals communicate with you about offers from Pragati Capitals and our marketing partners. However, these companies do not have any independent right to share this information.
We may share personal information with our other corporate entities and affiliates to help us operate our business and the Site or administer activities such as detection of identity theft, fraud and other potentially illegal acts, to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
TWe may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.
We may on occasion provide magazine subscribers’ postal mailing addresses to selected advertisers Who wish to reach you by mail.

Cookies

A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user.
We place both permanent and temporary cookies in your computer’s hard drive/Mobile. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. Pragati Capitals lets other companies that show advertisements on some of our pages set and access their cookies on your computer. Other companies’ use of their cookies is subject to their own privacy policies, not this one. Advertisers or other companies do not have access to Pragati Capitals ‘s cookies.

Confidentiality

Pragati Capitals limits access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. Pragati Capitals have physical, electronic, and procedural safeguards that comply with applicable laws/ regulations/Federal regulations to protect personal information about you.

Protection of your information

Pragati Capitals adopts appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information and data stored on our Site. However, you should be aware that no server and/or location is 100% secure and it is possible that such may be entered without permission by a computer hacker or by someone similarly engaged in unauthorized access. Pragati Capitals is not liable if such an act occurs.

Your consent

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We encourage and advise you to frequently check for any change in these terms.

Grievance Redressal

Pragati Capitals and Services (hereinafter referred as the “Company”), is Concerned about the complaint/grievance of the users and/or clients.

Links

The Service may provide, or third parties may provide, links to other World Wide Web or other online electronic sites or resources. You acknowledge that Pragati Capitals has no control over such sites and resources, you acknowledge and agree that Pragati Capitals is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that Pragati Capitals shall not be responsible or liable, in any manner whatsoever, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.
This grievance redressal aims at minimizing the instances of customer complaints and grievances through proper service delivery and review mechanism to ensure prompt redressal of customer complaints and grievances. The review mechanism is aimed at helping in identification of shortcomings in service delivery, if any.
To ensure that the company’s grievance redressal mechanism is more meaningful and effective, a system/ process has been designed. Such system would ensure that the redressal provided is just and fair and is permissible within the given framework of the rules and regulations. This grievance redressal would be made available at all offices of the company. The concerned employees in the respective offices shall be made aware about the complaints/ grievance handling process.

Process

The process followed for addressing queries shall be:
  • For any grievance, please contact us with the details by sending an email to the Grievance Officer, Mr. Prasant Rana on "support@pragaticapitals.com" or
    write to A509, Siddharth Complex, RC Dutt Road, Alkapuri, Vadodara-390007, Gujarat.
  • Call +91 777905 8586
The grievance will be acknowledged within 2 working days of its receipt.
The company shall exercise all efforts to address it, including intimation to the respective Insurance company for a quick redressal.
In case of no reply from the Complainant, within 2 weeks from the date any clarification was provided, the Company shall treat the Complaint as Closed.